Fish Hawk Electronics

“HELP, I can't fish without my Fish Hawk!”

Fishing season is too short, and we want you to catch as many fish possible on every trip out - that means keeping your Fish Hawk in the water. Many customers have told us that their Fish Hawk is so important to their fish catching success that they won't fish without it! That's why we make getting service as easy as we can, to get you back on the water as quickly possible. If you have a question we'll return your call or e-mail within 24-hours, Monday through Friday 8AM - 5PM CST.

Warranty Repairs - If your Fish Hawk product was purchased within one-year, please call or email us and we'll arrange to have a replacement product shipped right away at no cost to you. Please have a copy of your sales receipt, or credit card statement, or cancelled check available.

Out of Warranty Repairs - If your Fish Hawk product is more than one-year old, we'll do our best to fix it for a flat rate (see chart below.)

Please ship the product back to us along with a note describing the problem, your return shipping address, contact information, and payment for the repair, plus $10 for shipping. Payment may be made by check or credit card. If you choose to include your credit card information, please provide the expiration date and security code (the last three numbers on the back of the card.)

Manuals

Fish Hawk 520
Fish Hawk 840
Fish Hawk X4

Flat Rate Repair Charge Chart

Model	Flat Rate Charge	Repair Time*
520 Handheld	$45	up to10 working days
840 Probe	$50**	up to10 working days
840 Display	$50**	up to10 working days
X4 Probe	$185	up to 3 working days
X4 Display	$185	up to 3 working days

*Repair time does not include inbound or outbound shipping times.

**In the event you have a Fish Hawk 840 probe or display that can not be repaired, we'll credit the flat rate repair charge towards the purchase of a new Fish Hawk X4 probe or display which is compatible with the 840.

Other Repair Tips - Here are some other tips that make the repair process better:

• Ship the product back using UPS or Fed Ex so you can get a tracking number for it.
• We recommend sticking your address label on each part you ship back to us.
• If you think the problem may be the Triducer on the back of the boat, contact us before removing it. Unless somehow damaged, very seldom are they a source of problems, and removing them from the boat can be a pain for you and expensive if your boat stays in the water all season.
• Please consult the owner's manual (PDFs here) before sending your product in, it may save you time and money.

Fish Hawk Service Contact Information

Grayden Outdoor LLC
C/o Fish Hawk Repair
211 NW 4^th Street
Brainerd, MN 56401
Phone (218) 232-8793
Fax (218) 824-1422
Email service@fishhawkelectronics.com